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WebEx 101 Training

Problem

Our client uses the Cisco WebEx tool for virtual meetings and collaboration. With increased telework, there was a need for training about participating and hosting virtual and audio only meetings.

Solution

The training team developed online training that reviews best practices for virtual meetings. Responsibilities for hosting virtual meetings include granting privileges to participants, monitoring chat, and recording meetings. Hosts also learn how to share files, share their screen, and mute/unmute participants. E-learning training was combined with quick reference guides to optimize
learning transfer.

Service Lines

Training

The use of the NNSA or ORNL logo does not suggest or imply endorsement by the NNSA, ORNL, or the Federal Government.

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